Shipping & Returns
Shipping and Return policies for The Hammer Source
The Hammer Source a division of IronWood Manufacturing, Inc.
Call 630-969-1100 Fax 630-969-9062
Mailing Address: 2863 West 95th St., Suite 143 #234 Naperville, IL 60564
Problems Ordering on the web site?
1. Clear your browser history.
2. Update your browser to the newest version.
3. Lengthy street addresses cause errors-use less than 30 characters.
4. Billing and shipping address must match. Send me a shipping address if needed.
5. Credit and debit cards must be coded for internet transactions by your card issuing bank-call your bank to confirm.
6. Note and send me your error messages- or select net 30 terms and call me with your card number.
Finding what you need Hammers are listed on each page by hammer type or you can use our search box. Need help? Contact the Hammer Man - he can locate it for you!
Order online using our safe and secure shopping cart or call 630-969-1100. Fax orders to 630-969-9062. Some items may need time for assembly.
Packages ship from Naperville, IL 60564.
About USPS: We will ship USPS when requested (or required with P.O. Box or APO/AE addresses).
You can also file a missing mail claim at https://www.usps.com/help/missing-mail.htm.
SOMETIMES, if you contact your local Post Office, you can get better results. Otherwise, SUCK IT UP and USE FedEx!
International shipments - Standard shipping is US Postal Service Priority Mail. The Postal Service states that transit time is 6-10 days from when your order is shipped and it is approximate. Shipping rates do not include duties or taxes.
FedEx to Canada- rates do not include duties, taxes or brokerage fees. Here are duty estimates as of 8-19-21:
Returns The Hammer Source provides its customers with the best products possible. We describe our products as accurately as we can. Returns will be accepted if the following conditions apply: